The Certificate III in Business is designed for individuals navigating various Business Services roles, marking a significant step in their professional development. It suits those refining their work performance, encompassing tasks from procedural to administrative, requiring both technological and business acumen. With a focus on applying competencies, discretion, and theoretical knowledge, participants also learn to support and technically advise their teams.

This qualification is offered over a 12-month period through a blended delivery model of face-to-face and online training and assessment. The face-to-face component is delivered over a four-day workshop. Prior to commencement of the face-to-face component of the course, online pre-learning and formative assessment activities must be completed. You will have online support from trainers and assessors throughout the duration of the course.

Please note: You are welcome to attend more than one face-to-face workshop during the 12-month program if you would like extra learning or if the trainer and assessor has identified that you need extra time in order to gain competence. Extra workshops incur no further costs and are included in your original course fee/ s.

Face-to-Face Workshop
The face-to-face component of this course is delivered over a four-day workshop. During the four days you will complete training with formative and summative assessment activities within a classroom setting.

Online Activities
These consist of:

• Multiple choice and other formative assessment questions
• Reading learning materials
• Reviewing slideshows
• Video, email, text and phone conversations with Trainers and Assessors

You will need a computer or tablet with internet access for the online components of this program.

Resources required for workshop days will be provide for you by PTG. 

In order to successfully complete this qualification and gain your Certificate III in Business, you must demonstrate competency in all unit knowledge and skill requirements. If you are unable to demonstrate competency in any of your unit activities or during the face-to-face workshop, you will be invited to attend further workshops where you will be provided with support and further opportunities for practice and to demonstrate the required competencies.

• Credit Transfer: If you have completed any single or multiple units in this qualification and can provide evidence in the form of a certificate and transcript issued by a Registered Training Organisation (RTO) or educational body, you may be eligible for credit transfer. You should consult with PTG for advice on this process.
• Recognition of Prior Learning: RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. If you are able to supply valid, sufficient, current and authentic evidence of having the skills and knowledge required for any or all of the required units for this qualification, you may be eligible for RPL and should consult with PTG for advice on this process.

This qualification is made up of 13 units of competency:

• BSBCRT311 Apply critical thinking skills in a team environment
• BSBPEF201 Support personal wellbeing in the workplace
• BSBPEF301 Organise personal work priorities
• BSBSUS211 Participate in sustainable work practices
• BSBTWK301 Use inclusive work practices
• BSBWHS311 Assist with maintaining workplace safety
• BSBXCM301 Engage in workplace communication
• BSBTEC201 Use business software applications
• BSBTEC202 Use digital technologies to communicate in a work environment
• BSBXTW301 Work in a team
• BSBLDR301 Support effective workplace relationships
• BSBLDR411 Demonstrate leadership in the workplace
• BSBOPS304 Deliver and monitor a service to customer

The Certificate 3 Guarantee supports eligible individuals to complete a certificate Ill qualification and increase their skills to move into employment, re-enter the workforce or advance their career. The principal aim of Certificate 3 guarantee is to provide eligible Queensland residents without a Certificate Ill or higher qualification, opportunity to complete a nationally recognised qualification that may lead to:

• Employment for individuals wanting to enter or re-enter the workforce in their chosen field; or
• Advancement in the workplace or career progression for individuals already employed in their chosen field.

Please note that the Certificate 3 Guarantee funding can only be awarded once per candidate. With this in mind, please consider your decision to complete this qualification utilising this funding option prior to enrolment.

Certificate 3 Guarantee Eligibility Criteria
To be eligible for the Certificate 3 Guarantee you must:

• Be aged 15 years or over and no longer at school (with the exception of VET in School (VETIS) students - see the VETIS Fact Sheet for more information).
• Permanently reside in Queensland (Proof of residency is required upon enrolment).
• Be an Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency or a New Zealand citizen.
• Not hold and not be enrolled in a Certificate Ill or higher-level qualification/s (not including qualifications completed at school and foundation skills training).

• Non-concessional: $302.00
• Concessional: $36.00

• Hold a Health Care Card or Concession Card issued under the Commonwealth Law or
• Proof of a partner or dependent who holds a Health Care Card or Concession Card and that you are named on that card.

For information on PTG payment plans or possible funding options, please contact Paradigm Training Group. 

• Identification (e.g. Queensland drivers license, passport, proof of age card, etc.).
• Proof of residency in Queensland (e.g. back of license, electricity bill etc.).
• Eligibility for concession (e.g. Health care card or concession card issues under Commonwealth Law.
• Australian or New Zealand Citizenship (where required).